Q & A

We offer a 100% money back guarantee on all products. If a product is faulty or not as described, we will provide you with your money back.  See Terms & Conditions for more

To allow us to assist you best, we require your appliances actual model number. These are not always easy to find, however without a model number we are not able to accurately determine the part you require.

If you are not able to locate your appliances model number we suggest you view the products listed online and determine the one that is like the one you have. Sometimes we can indentify parts with the supplier by way of a picture of the appliance and the part. To ask us please click contact us page.

It depends. You can read about our return policy,  please refer Money Back Guarantee in Terms and Conditions.

We currently offer a fixed-rate $9 delivery charge for all orders within Australia.